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The Ohio Nursery Exchange Team
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Frequently Asked Questions

CAN I COME TO THE NURSERY TO BUY A TREE FOR ME TO PLANT IN MY YARD?
Scarffs Nursery operates as a wholesale dealer of nursery stock and goods. We sell only to landscape and horticultural professionals on a pre-approved basis. All persons or companies wishing to purchase from Scarff’s Nursery must have a valid Nursery Dealer’s License issued through the State of Ohio. 

Please do not send retail customers to buy nursery stock through any person entitled to wholesale prices.  Contact the Department of Agriculture (614-728-6400) to purchase this Nursery Stock Certificate.
I AM LOOKING FOR AVAILABILITY AND PRICE, HOW CAN I FIND THIS INFORMATION?
Please contact our wholesale nursery office for a password to have access to this information through the website or we would be happy to  email or fax you a current availability.
IS THERE A MINIMUM WHOLESALE ORDER?
We have no minimum wholesale order.
DO YOU PROVIDE DELIVERY?
We can provide delivery to your yard or jobsite.  Depending on the size of the order, we can deliver on our 24’ Stakebed truck or arrange delivery via a semi or other type of truck.

Customers are required to have personnel at the delivery site to unload the order. Our trucks do not have equipment to unload.

Delivery Fees vary depending on type of truck, size of order, etc.
IS THERE A GUARANTEE ON PLANTS PURCHASED THROUGH THE WHOLESALE NURSERY DIVISION?
We give no warranty, expressed or implied, as to life description, quality, productivity, or any other matter of any nursery stock we sell. It is mutually agreed that our total liability for error, should stock prove untrue to name as labeled, shall be limited upon satisfactory proof, to our replacing free or refunding the purchase price thereof.
CAN I TAG MY OWN MATERIAL FROM YOUR FIELDS?
All dig orders are tagged by our staff with the utmost care to meet your needs. If you wish to personally select and tag field material, an additional 10% or $25.00 charge, whichever is greater, will be added.

Dig orders can be picked up at our sales yard location only, or arranged for delivery. Container orders can be picked up on an as needed basis. Dig orders not picked up will be restocked and will be subject to a 25% restocking charge.

We cannot be responsible for plant material not picked up within (7) seven days after notification.  Please call to set up an appointment if you need to tag your material.
WHAT IF I NEED TO CANCEL AN ORDER?
Any cancellations of orders must be made in writing and must be received prior to plant material being dug or container material pulled.

Cancellations will not be accepted after the plant material has been dug.

Orders cancelled after the material has been pulled are subject to 25% restocking charge.
Feel free to contact us. We're always ready to help.

Ohio Nursery Exchange
411 N. Dayton Lakeview Rd, New Carlisle, Ohio 45344

CALL:
937-845-3130

Hours: 8am - 5pm, Monday - Friday

EMAIL:
info@ohionurseryexchange.com
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Ohio Nursery Exchange
Brighton Road, St Helier, Jersey, Channel Islands
39.918521,-84.037488